NewaStep Orthopaedic Insoles
£34.99
What Makes Our Insoles So Special?
Discover the key features that set us apart from the competition.
Us
Others
Built for feet after 50
60 Day Guarantee
Cut to size
Repurposed basic running insoles
Frequently Asked Questions
Our estimated delivery time is 7–14 business days after your order has been processed.
Orders are normally processed within 1–3 business days. Once your order has been dispatched, you'll receive tracking information by email where available.
We want you to have enough time to properly try NewaStep.
That's why every purchase comes with our 60-Day Money-Back Guarantee.
You can try your insoles during normal everyday use and exercise. If you decide they're not right for you, simply contact us within 60 days of receiving your order.
You don't need to keep the insoles unused to request a refund under our 60-Day Money-Back Guarantee.
Contact [CUSTOMER SUPPORT EMAIL] with your order number and we'll provide the next steps.
Your 60-Day Money-Back Guarantee is an additional benefit and does not affect your statutory consumer rights.
How long your insoles last depends on factors such as how often you wear them, your activity level and general wear.
We recommend checking them regularly. If the cushioning or structural support has noticeably deteriorated, it may be time to replace them.
It's normal for a new supportive insole to feel different from what you're used to.
Your feet may need some time to adjust to the additional support and cushioning, so we recommend gradually increasing how long you wear them.
If you experience ongoing or significant discomfort, stop using the insoles and consider speaking with a healthcare professional.
NewaStep insoles are trim-to-fit, allowing you to create a better fit for your individual shoes.
Where possible, remove your existing removable insole and use it as a template. Place it over your NewaStep insole, mark the shape and carefully trim along the outline.
Always trim gradually — you can remove more material, but you can't put it back.